Change Management Foundation & Practitioner Course
Subscribe for a “FREE” 7 days trial of this course now.
The Foundation Course
The Foundation course provides essential information and tools to understand change, guidance on overcoming employee resistance, learning to motivate employees to embrace change and sustaining change to keep the organisation moving in the right direction. At the end of the Foundation course, students will be able to act as an informed member of an organisational change management team.
The foundation course will cover the following topics:
immerse the participant in the concepts, terms, principles, models, approaches and roles relating to the change management practice.
Blend Change Management theory and practical examples
Help you learn about the dynamics of change at the individual, team and organisational level
Help you learn practical Change Management skills for facilitating change, and be able to plan for change and potential problems.
Who should enroll?
Our courses are designed for those leading, managing, and supporting an organizational change initiative, such as:
Senior Managers Executives and Directors
Change Leaders and Managers
Program / Project and Business Managers
Business Change Managers and Change Agents
Business Analysts
Organizational Development and Planning Managers
HR and Organizational Development Practitioners
Consultants and Facilitators
Individuals aspiring to become Change Managers
Those seeking certification in organizational change management
Pre-requisites
There are no prerequisites for the course, however, some exposure to organizational change management would be useful.
Course content
The foundation course will cover the following topics:
How individuals are impacted by and react to change
How the process of organizational change occurs and the roles that collaborate to deliver it successfully
How to build and improve an effective change team
How the process of organizational change occurs and the roles that collaborate to deliver it successfully
Developing strategies to help and motivate individuals through change
How to build an effective change team and to contribute to discussions about how to improve the effectiveness of a team
Course Outline
Information Sessions
- About the Course
- About the exams
- Contact and Support
- Tour of the eLearning interface
Foundation Exam Preparation
- How to prepare for the Practitioner Exam
- Foundation Exam simulator
Foundation Course Modules
- The Context of Organisational Change Management
- The impact of change on the individual
- The impact of change on the organization
- Communication and stakeholder engagement in change
- Organisational change management in practice
- Foundation Course Closure
Professional Development
Students who pass the Practitioner exam are entitled to style themselves as a “Registered Change Management Practitioner” on CVs and business cards.
Students who pass the Practitioner exam may also qualify for a designation from either the Change Management Institute (CMI) or the Association of Change Management Professionals (ACMP). Note: these designations are obtained through a separate process, not included with this course offering.
Successful completion of this course may entitle you to credits in various professional development programmes.
- For AIPM CPD points, click here
- For PMI PDU’s, click here
- For CMI Credits, click here
- For ACMP Credits, click here
Certification Exams
The Foundation Exam is a 40 minute closed book multiple choice exam. You must get at least 25 of the 50 questions correct to pass.
The questions will be presented in the following styles:
- Classical multiple choice
- Yes/No
- Multiple response
- Matching
- Sequencing
- Assertion/Reason
Candidates for the Practitioner Exam must have already passed the Foundation Exam.
The examinations are conducted by APMG, subject to their terms and conditions.
EZY Skills will book your examinations with APMG. APMG will then contact you by email and ask you to register in their candidate system. They will also let you know how to schedule the date and time you wish to take your examinations.
Your course fee allows for a “one time” sitting at each of the examinations. Please be aware that if you schedule an examination with APMG but do not take that examination as scheduled, APMG will charge you an additional fee for the examination. You will not be able to reschedule a missed examination until this additional fee has been paid.
The Practitioner Seminar
The Practitioner Seminar builds on the essentials presented in the Foundation course. Students will have the opportunity to apply many proven approaches and techniques to “real world” change processes. At the end of the Practitioner seminar, students will be able to apply change management approaches and techniques to change initiatives.
The Practitioner Seminar will cover the following topics:
How to identify the organizational drivers of a change initiative and how they link with any governance structures
Draw on a range of professional approaches to enable an organization to implement change effectively, and help people adjust to organizational change
Minimize the risk associated with failed change initiatives.
Establish effective change teams and address resistance to change
Maintain stakeholder engagement during a change initiative
Increase the probability of successful business change or transformation
Recognise the important role that people play in successful business transformation
Prepare for the Practitioner Examination
Who should enroll?
Our courses are designed for those leading, managing, and supporting an organizational change initiative, such as:
Senior Managers Executives and Directors
Change Leaders and Managers
Program / Project and Business Managers
Business Change Managers and Change Agents
Business Analysts
Organizational Development and Planning Managers
HR and Organizational Development Practitioners
Consultants and Facilitators
Individuals aspiring to become Change Managers
Those seeking certification in organizational change management
Pre-requisites
Candidates for the Practitioner exam must have already passed the Foundation exam.
Course content
The Practitioner Seminar will cover the following topics:
How to identify the organizational drivers of a change initiative and how they link with any governance structures
Apply an appropriate process framework to help plan and understand organizational change
A range of organization paradigms to understand, support and sustain change processes
Effective preparation for a change initiative including building the change team, offering insights which improve team effectiveness
How to establish a clear framework of roles, skills and activities through which leaders can support and sustain the change process
How to build a change team
Help prepare people for change
How to support the identification of and mapping of stakeholders and help develop approaches to build and maintain engagement
Draft the communications plan for a change initiative
Recognize signs of resistance to change and propose actions to mitigate it
Propose a range of levers by which a change can be sustained and become embedded in the organisation
Course Outline
Information Sessions
- About the course
- About the exams
- Contact and Support
- Tour of the eLearning interface
Practitioner Course Modules
- Practitioner Seminar
Practitioner Exam Preparation
- How to prepare for the Practitioner Exam
- How to use the sample Practitioner Exams
Professional Development
Students who pass the Practitioner exam are entitled to style themselves as a “Registered Change Management Practitioner” on CVs and business cards.
Students who pass the Practitioner exam may also qualify for a designation from either the Change Management Institute (CMI) or the Association of Change Management Professionals (ACMP). Note: these designations are obtained through a separate process, not included with this course offering.
Successful completion of this course may entitle you to credits in various professional development programmes.
- For AIPM CPD points, click here
- For PMI PDU’s, click here
- For CMI Credits, click here
- For ACMP Credits, click here
Certification Exams
The Practitioner Exam is a 2½ hour objective testing exam. You will be able to access ‘The Effective Change Manager’s Handbook’ during the exam, but no other materials. There will be 4 questions and 80 question items, each worth 1 mark for a total of 80 marks. You must get at least 40 of the 80 question items correct to pass.
The questions will be presented in the following styles:
- Classical multiple choice
- Yes/No
- Multiple response
- Matching
- Sequencing
- Assertion/Reason
Candidates for the Practitioner Exam must have already passed the Foundation Exam.
The examinations are conducted by APMG, subject to their terms and conditions.
EZY Skills will book your examinations with APMG. APMG will then contact you by email and ask you to register in their candidate system. They will also let you know how to schedule the date and time you wish to take your examinations.
Your course fee allows for a “one time” sitting at each of the examinations. Please be aware that if you schedule an examination with APMG but do not take that examination as scheduled, APMG will charge you an additional fee for the examination. You will not be able to reschedule a missed examination until this additional fee has been paid.
Reference Manual
Each Practitioner course makes frequent references to sections in the relevant reference manual. In addition, a Practitioner exam candidate is permitted to access the reference manual during the exam; in fact, the examiner expects that the candidate does have access. So EZY Skills strongly recommends that Practitioner exam candidates have access to a copy of the reference manual during the exam.
Only the official reference manual may be used; not a photocopy. The official manual may be annotated and tabulated but no sticky notes and loose leaf papers containing additional notes will be allowed to be accessed in the Practitioner examination.
Note that this does not require the candidate to purchase a copy of the reference manual for themselves. It may be possible for a candidate to borrow a clean copy of the reference manual from a previous candidate or from a corporate or public library.
A certification course does not cover all of the content in the corresponding reference manual. Delegates would find that having access to a copy of the reference manual in the workplace after the course would be an invaluable resource. Most people find that the level of knowledge required to pass a certification exam is somewhat lower than required to actually apply the material just learned in the workplace. Even people with a great deal of experience using the material find that there are occasions when access to the reference manual is necessary.
The Book Depository
APMG Business Books
Most reference manuals are also available on Amazon.com or do a Google search for “The Effective Change Manager’s Handbook” Used copies may be available on eBay or similar sites.
APMG are currently not providing any hardcopy versions from their Bookshop.
Delivery Timeframe
Delivery times for hardcopy reference manuals are currently much longer than normal. Students are advised not to schedule their Practitioner exam before receipt of any reference manual they may have ordered.
Total Cost
$1,299.00
Includes the AMPG Certification Examination Fee
This course will
Immerse you in the concepts, terms, principles, models, approaches and roles relating to the change management practices
Blend Change Management theory and practice examples
Help you learn about the dynamics of change at the individual, team and organization level
Help you learn practical Change Management skills for facilitating change, and be able to plan for change and potential problems
You will be fully prepared for the Foundation & Practitioner exams
Follow-on Courses
We recommend that students who complete this course should proceed with one of our Project Management courses.
Agile Project Management Courses
PRINCE2® Project Management
Better Business Cases